Kahruman Kahruman - Frequently asked Questions If you wish to get More information about Kahruman or Turkish Products and Turkish Goods. FAQ will provide all the answers you need. if you didn't find the answer please Contact us. 2023-03-23T09:51:50+03:00 https://kahruman.com/images/logo.png by

About Kahruman

What is Kahruman and how does it work?

Kahruman is B2B commerce website. It links international buyers with certified Turkish suppliers for free.

In what countries can I use Kahruman?

You can use Kahruman.com from any part of the world; we provide worldwide shipping.

What is meant by FOB, CIF, and CFR in international shipping?

FOB, CIF, and CFR are shipping terms used in international trade that help buyers and sellers to settle their shipping agreements faster. These terms are known as Incoterms and touch on different aspects of shipping agreements. Learn more here.

What is MOQ?

MOQ is short for Minimum Order Quantity. It is the least amount of products that a wholesaler would supply in one order.

Which languages does Kahruman support?

As a platform for international users, we work in the most common "bridge language" for communication: English. However, very soon, we will include other important languages for our services, like German, Turkish, French, Arabic, Russian, and more.

What is the difference between Kahruman and Amazon?

Kahruman is a Business-to-Business commerce website that links Turkish wholesalers with international vendors. Kahruman focuses on bulk/wholesale marketing only. Amazon is a Business-to-Consumer commerce website that allows users to buy and sell their products in a retail setting and enables affiliate marketing.

How to create an account on Kahruman?

Creating an account on Kahruman is simple and free of cost. It requires basic information about yourself and your company, a valid email, and a password. You can register as a buyer, a seller, or both and use the platform to get the best B2B deals in Turkiye.

How does Kahruman stand out as a B2B platform?

Kahruman only accepts Turkish manufacturers or private label owners as suppliers. It takes special regulations to verify the suppliers' credibilities before adding them to the platform. Kahruman doesn't accept affiliate marketers or unregistered sellers to spare our buyers from extra commissions and costs.

What is the difference between Kahruman and Alibaba?

Kahruman is a wholesale commerce website that works only with Turkish suppliers. We support exporting Turkish exports internationally. Kahruman delivers to vendors worldwide but only enlists Turkish products on its website. Alibaba is a commerce website that works with international suppliers and vendors.

Does Kahruman have electronic wholesalers that ship to South African countries?

Yes. Many Turkish suppliers on our platform have international shipping services and ship to Southern Africa. Most notably, Zimbabwe - Botswana - Angola - Namibia.


Can I cancel my order?

Yes, you can cancel your order but you must return to your contract agreement with your supplier to learn about the refunding procedures.

How can I order ?

Create an account, choose the product then click on Contact Supplier to send your LOI (Letter of Intent). The supplier will then send you the Proforma Invoice. After the agreement, you transfer the payment to us for the order to take place. We will then apply quality control checkups & carry out shipment procedures.

Do you accept wholesale orders?

Yes, Kahruman is a Business-to-Business platform, which means it focuses only on wholesale orders. We aim to facilitate exporting Turkish wholesale products for international trade.

Can I track my order?

Yes, you can track your order's status with the shipping code that is derived from the shipping company.

Payment Information

Can I buy now and pay later?

This option is determined by the supplier. Generally, many suppliers on our platform provide COD (Cash on Delivery) services. .

What payment methods do you accept?

Our suppliers' payment terms may differ; however, generally, they accept payments with wire transfers, cash, or telegraphic transfers (TT).

What is a third-party payment processor?

A third-party payment processor is the "middleman" in business transactions. It provides easier methods for completing financial transactions in business deals. It helps buyers to complete their purchases without needing a business account.

What currencies does Kahruman work with?

Being a platform for international users, we work with USD currencies to facilitate payment procedures among our users.

Shipping Information

Do you ship internationally?

Yes. We only enlist suppliers that provide international shipping services on our platform. Kahruman's main purpose is to link Turkish suppliers with international vendors. Therefore, in case the supplier has limited delivery services and doesn't ship to your location, we will carry out the shipping services for you.

I found the item I bought in another online B2B store and its cheaper there. What is happening?!

Shipping is available in 3 methods: ground shipping, air freight, and sea freight. The type of shipping is chosen according to the product's type and destination.

How do you ship and how quickly?

Shipping is available in air freight, ground shipping, and sea freight. Delivery speed is determined by the supplier's stock availability and the buyer's location.

What shipping methods are available?

This cheaper item may have different specifications, check the analytics of the two products and spot the differences in quality. In other cases, cheaper items may be packaged poorly. This will cause damages during cargo. Moreover, this cheaper item could be uncertified and cause more harm than gains to your B2B deal.