Welcome to Kahruman

This Privacy Policy outlines the principles under which we collect, process, and protect any personal data, including but not limited to payment details and other relevant information ("Information") that you provide to us or we collect from other sources. This applies to your use of the website www.Kahruman.com and the Kahruman mobile application (collectively, the "Platform"), as well as any related services and applications (collectively, the "Services").

We recognize the importance of your personal information and are fully committed to safeguarding your privacy. We encourage you to carefully review this policy to understand how we manage your Information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.

References to "we", "our", or "us" refer to Kahruman E-Commerce, owned by Kahruman AD Holdings One Person Company LLC. References to "user" or "you" refer to you as an individual or legal entity, as applicable.

Information We May Collect From You

We may collect and process the following types of information about you:

Information you provide by completing forms on our Platform, including when registering for an account, using social media logins, subscribing to our Services, posting content, or requesting additional services.
Information provided when participating in competitions or promotions on our Platform, as well as when you submit reviews, testimonials, or feedback.
Details you provide, or that we collect, when reporting a problem with the Platform.
Records of any correspondence if you contact us.
General, aggregated, demographic, and non-personal information.
Details of transactions conducted through our Platform and the fulfillment of your orders.
Information about your device, including but not limited to IP address, operating system, and browser type, along with general internet usage data (e.g., through cookies, tracking pixels, and web beacons collectively referred to as "Cookies").
Your email address and/or mobile number provided by a third party, if you have consented to that third party sharing your information with us.
Any other information deemed necessary to improve your experience on the Platform.

How We Will Use Your Information

We may use the information we collect about you in the following ways:

To provide you with the information, products, or services you request from us or that we believe may interest you, where you have given consent to be contacted for such purposes.
To deliver location-based services, such as personalized advertising, search results, and other customized content.
To fulfill our contractual obligations, whether between you and us or between you and another entity using our Platform.
To improve our Services and deliver a more personalized experience.
To ensure the content on our Platform is displayed in the most effective way for you and the device you use to access it.
To inform you of any changes to our Services.
For any other purposes that enhance your experience on the Platform.
To administer and manage incentive programs, fulfill your requests for incentives, and enable your participation in sweepstakes or promotions, including notifying you if you are a winner.

To Whom We May Disclose Your Information

The information we collect about our customers is a vital part of our business, and we only share your information as outlined below, with companies that follow data protection practices aligned with this Privacy Policy:

Other Businesses: To provide you with our Services, we may collaborate with affiliated or non-affiliated businesses, such as logistics providers, marketing companies, and payment processors. These businesses may access your information to perform functions necessary for completing your transactions, such as storing information in a digital wallet to streamline your use of our Services. We ensure that these businesses use your information solely for these purposes and not for other reasons. Additionally, we may receive updated information from these businesses (e.g., new delivery addresses), which we use to improve our records and future service to you. By using our Platform, you specifically consent to the transfer, storage, use, and disclosure of your information among our affiliates and service providers, regardless of their location. These businesses are contractually obligated to maintain the confidentiality of your information.
Marketing and Promotional Offers:We may use your information to provide you with details about goods and services that may interest you, including service messages, new features, special offers, and events. We may contact you through various channels such as email, push notifications, web notifications, post, phone, in-app messages, WhatsApp, or news feed cards. Additionally, we may share your information with third parties, such as advertisers, to help them target their audience. This allows us to fulfill our advertising obligations (e.g., showing ads to the appropriate audience).

You may also be asked to provide additional information to participate in our market research activities, including competitions and promotions. For instance, if you win a competition, you may need to submit further personal data to verify your eligibility and receive your prize. This information may be collected by us, our co-sponsors, or vendors involved in the promotion. We recommend reviewing third-party privacy policies to understand how they use any data they collect.

Business Transfers: In the event of a merger or acquisition, customer information may be among the assets transferred.
Protection of Our Platform and Others:We may release account information when necessary to comply with legal requirements, law enforcement investigations, or to protect the rights, property, or safety of our users or others. This includes sharing information with other companies for fraud prevention and credit risk reduction.

Please note that our Platform may contain links to websites of partner networks, advertisers, and affiliates. If you follow these links, please be aware that these websites have their own privacy policies. We are not responsible for these policies and recommend reviewing them before submitting personal data or information.

How We Store Your Information

The information we collect from you may be transferred to and stored or processed by our staff or by third-party suppliers. These individuals may be involved in various operations, such as fulfilling your orders, processing payment details, and providing support services. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Protection of Our Platform and Others:We may release account information when necessary to comply with legal requirements, law enforcement investigations, or to protect the rights, property, or safety of our users or others. This includes sharing information with other companies for fraud prevention and credit risk reduction.

Your information may be transferred, stored, and processed by our affiliated companies and/or non-affiliated service providers in various countries. Payment details, in particular, may be transferred to and stored with our affiliated companies for payment processing and support services.

Security Measures We Apply

We implement commercially reasonable technical, administrative, and physical safeguards to ensure your information is secure and treated in accordance with this Privacy Policy. These safeguards help protect against unauthorized access, alteration, disclosure, or destruction of your information. For example, we may use encryption technology during data transmission to our Platform, and deploy both external and on-host firewalls to prevent network-level attacks. Only authorized personnel—such as employees, contractors, and agents—who need access to your information to perform their duties are granted access.

It is also important that you take measures to protect yourself from unauthorized access to your password and devices used to access our Services. You are responsible for maintaining the confidentiality of your password and ensuring that you sign out of shared devices when finished.

While we take every reasonable precaution to protect your information, please note that the transmission of data over the internet is not entirely secure. Although we will do our best to protect your information, we cannot guarantee its security during transmission, and any transmission is at your own risk.

Accessing and Amending Your Information

You have the right to access and update a range of information related to your account and interactions with our Platform. This includes:

Recent Orders: View details of your latest transactions.

Personal Information: Update your name, email address, password, and communication preferences.

Payment Settings: Manage your payment methods and billing information.

Notification Settings: Customize your email and notification preferences.

To access or modify this information, log into your account and navigate to the relevant sections. If you need assistance, please contact our customer support team.

Use of Cookies

Our Platform uses cookies to enhance your user experience. These are small files stored on your device that help us understand your preferences and improve our services. You can disable cookies through your browser settings; however, this may affect the functionality of certain features on our Platform.

Retention of Information

Please note that we may retain a copy of your information for compliance purposes, even after you have updated or deleted it. This is to ensure we adhere to legal obligations and maintain accurate records.

Changes to Our Privacy Policy

As our business evolves, we may need to update this Privacy Policy from time to time. Any changes will be posted on our Platform, and each change will take effect either upon posting or on a specific date indicated by us as the "effective date."

While we may occasionally send reminders about updates to our Privacy Policy, it is your responsibility to regularly review it. By continuing to use the Platform after any changes are posted, you agree to the updated Privacy Policy.

How to Contact Us

If you have any questions or concerns about how your information is handled on our Platform, please contact us at Our contact page Provide a detailed description of your inquiry, and we will do our best to address and resolve your concerns.

Kahruman Privacy Policy