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Return Information

Return Process: Should you need to return a product purchased from Kahruman, follow these steps:

1. Initiate Your Return: Begin the return process by creating a request.
2. Send Back the Product: Once your return request is approved, send the product back to the store.
3. Store Refund: After the store approves the return, your refund will be processed.
4. Receive Your Refund: Your refunded amount will be returned to your card.

Exercise your right of withdrawal for the products you've purchased from Kahruman. For any inquiries regarding products, feel free to contact the store through the "Ask a Question to the Store" section. To initiate a return, simply click to view the return process. Opt for the store's contracted cargo company to send back the product free of charge.

Please note that the exercise of the Right of Withdrawal and Return Conditions are governed by the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.